Privacy Policy
Last Updated: 30 June 2026
Welcome to Samantha Formai (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit Samantha Formai purchase our digital products, subscribe to our newsletters, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number (if provided)
- Billing information
- Purchase history
- Account information
- Messages submitted through contact forms
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral website
- Cookies and similar technologies
2. How We Collect Information
We collect information when you:
- Purchase an eBook or digital product
- Subscribe to our newsletter
- Contact us using our website forms
- Download free resources
- Register for webinars or events
- Leave comments or feedback
- Browse our website
Some information is collected automatically through cookies and analytics services.
3. How We Use Your Information
We use your information to:
- Process purchases
- Deliver digital products
- Provide customer support
- Respond to enquiries
- Improve our website
- Personalise your experience
- Send newsletters (only if you opt in)
- Send product updates
- Comply with legal obligations
- Prevent fraud and protect our website
4. Marketing Communications
If you subscribe to our mailing list, we may send you:
- Newsletters
- Product updates
- Promotions
- Educational content
- Special offers
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
5. Cookies
Our website uses cookies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function correctly.
6. Analytics
We may use third-party analytics services, including:
- Google Analytics
- Meta Pixel (Facebook Pixel)
- Other website analytics tools
These services help us understand how visitors use our website and improve our services.
7. Payment Information
Payments are securely processed through trusted third-party payment providers.
We do not store your credit card or debit card information on our servers.
Payment providers process your payment information according to their own privacy policies.
8. Digital Product Delivery
When purchasing eBooks, downloadable resources or digital products, we collect only the information necessary to:
- Process your order
- Deliver your purchase
- Provide customer support
- Maintain purchase records
9. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers including:
- Payment processors
- Email marketing providers
- Website hosting providers
- Analytics providers
- Customer support platforms
These providers are only permitted to use your information to perform services on our behalf.
10. Data Security
We take reasonable steps to protect your personal information using:
- SSL encryption
- Secure hosting
- Password-protected systems
- Limited staff access
- Regular security updates
While we take reasonable precautions, no online transmission can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymised.
12. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw marketing consent
- Request details of the information we hold about you
To exercise these rights, please contact us using the details below.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies before providing any personal information.
14. Children’s Privacy
Our website is not intended for children under 18 years of age.
We do not knowingly collect personal information from children.
15. International Data Transfers
As our website may use international service providers, your information may be transferred and processed outside Australia.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
17. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
Website: https://www.samanthaformai.com.au
We will respond to privacy enquiries within a reasonable timeframe.