Effective Date: 30 June 2026 Welcome to Samantha Formai (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at Samantha Formai (the “Website”), including the purchase and use of our digital products and services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website. 

1. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this Website. By using this Website, you represent that you have the legal capacity to enter into a binding agreement.

2. Our Services

Samantha for M.A.I. provides:
  • Digital eBooks
  • Educational resources
  • Downloadable content
  • Free resources
  • Newsletters and updates
  • Other digital products and services made available through the Website
We reserve the right to modify, suspend or discontinue any product or service without prior notice.

3. Account Responsibilities

If you create an account on our Website, you agree to:
  • Provide accurate and complete information.
  • Keep your login credentials confidential.
  • Notify us immediately of any unauthorised use of your account.
  • Accept responsibility for all activities carried out under your account.

4. Purchases and Payments

All prices displayed on the Website are in the applicable currency at checkout unless otherwise stated. Payments are securely processed through trusted third-party payment providers. By making a purchase, you confirm that:
  • You are authorised to use the selected payment method.
  • The payment information provided is accurate.
  • You agree to pay all applicable charges.
We reserve the right to refuse or cancel any order if fraud or unauthorised activity is suspected.

5. Digital Product Delivery

After successful payment, digital products will normally be delivered immediately via download link or email. If you experience any delivery issues, please contact our support team for assistance.

6. Refund Policy

Due to the nature of digital products, all sales are generally final. Once a digital product has been downloaded or accessed, refunds, exchanges or cancellations are not available except where required under applicable consumer protection laws. If you experience technical issues preventing access to your purchase, please contact us so we can resolve the problem.

7. Licence and Permitted Use

When you purchase a digital product, you receive a personal, non-exclusive, non-transferable licence to use the product for your own personal use. You may not:
  • Copy or reproduce the product.
  • Resell or redistribute the product.
  • Share download links with others.
  • Upload the product to file-sharing websites.
  • Modify or create derivative works for commercial purposes.
  • Use the content for commercial training or resale without written permission.
Ownership of the product remains with Samantha for M.A.I.

8. Intellectual Property 

All Website content, including but not limited to:
  • eBooks
  • Text
  • Graphics
  • Logos
  • Images
  • Videos
  • Branding
  • Downloads
  • Website design
  • Software
is protected by copyright, trademark and other intellectual property laws. No part of this Website may be copied, reproduced, distributed or used without our prior written consent.

9. Acceptable Use

You agree not to:
  • Use the Website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Upload malicious software or viruses.
  • Interfere with the Website’s operation.
  • Misrepresent your identity.
  • Infringe the intellectual property rights of others.
We reserve the right to suspend or terminate access for users who violate these Terms.

10. User Content

If you submit reviews, comments, testimonials or other content to our Website, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and publish that content for promotional or operational purposes. You confirm that any content you submit does not infringe the rights of any third party.

11. Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices or terms of any third-party websites. Your use of those services is entirely at your own risk.

12. Disclaimer

The information, educational materials and digital products available on this Website are provided for general informational and educational purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that all information is complete, current or error-free. Nothing on this Website constitutes professional legal, financial, medical or other regulated advice.

13. Limitation of Liability

To the maximum extent permitted by law, Samantha for M.A.I. shall not be liable for any indirect, incidental, consequential or special damages arising from:
  • Your use of the Website.
  • Inability to access the Website.
  • Errors or interruptions.
  • Loss of data.
  • Unauthorised access.
  • Use of digital products.
Our total liability, where permitted by law, shall not exceed the amount you paid for the relevant product.

14. Indemnity

You agree to indemnify and hold harmless Samantha for M.A.I., its owners, employees and affiliates from any claims, damages, losses or expenses arising from:
  • Your breach of these Terms.
  • Your misuse of the Website.
  • Your violation of any law or third-party rights.

15. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

16. Changes to These Terms

We may update these Terms of Service at any time. Any changes will become effective immediately upon publication on this page. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in Australia. Any disputes arising from these Terms or your use of the Website shall be subject to the jurisdiction of the appropriate Australian courts.
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